We have a 30-day return and refund policy, which means you have 30 days after receiving your item to request a return or refund.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
To start a return, go to our Product Return/Exchange page at https://winkshealth.com/product-return-exchange/.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item. That way we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process your refund.